The two types of quality

The Japanese define quality in two ways:
  • atarimae hinshitsu (当たり前品質)
  • miryokuteki hinshitsu (魅力的品質)

Understanding the difference between them is the key to building products that users love.


The two types of quality - is an amazing article by the incredible Zeno Rocha.

We thought it meant so much to the mission of dinter that we had to share it here.

Read the full article here.